36 jobs at risk in Lincolnshire tax enquiry centres

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Friday, March 15, 2013
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Up to 36 jobs are at risk at Lincolnshire tax enquiry centres after it was announced all 281 offices across the country will close.

HM Revenue and Customs (HMRC) is shutting the centres next year.

  1. 36 jobs at risk in Lincolnshire tax enquiry centres

In total, 1,300 jobs are affected nationwide, including at the Lincoln branch in Crusader Road.

HMRC says it will deploy staff elsewhere.

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Other Lincolnshire offices are in Boston, Gainsborough, Grantham, Louth and Spalding. Branches in Scunthorpe, in North Lincolnshire, and Grimsby, in North East Lincolnshire, are also affected.

The centres offer face-to-face help to people with tax queries.

But they are to be replaced by a telephone service and home visits, saving £13 million a year.

The tax authority said the number of people using the centres had halved from five million in 2005-2006 to 2.5 million in 2011-1012.

It added four out of five queries could have been solved on the telephone or online.

There will be a five-month pilot of the new telephone-based service in the north east of England, starting in June.

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