Girl's 50-minute wait for ambulance in Lincoln
An ambulance service has apologised for a 50-minute delay in reaching an injured child who had fallen off play equipment at an event in Lincoln.
The girl, who was aged six and with her family at the Hartsholme Country Park community day, broke her wrist and was in severe pain.
Lincolnshire LIVES First Responder Julian Fisk, who was providing first aid cover on the day, gave the child the pain-killing gas Entinox.
"The girl fell off play equipment in the park and had a serious wrist injury," said 52-year-old Mr Fisk.
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"And I was called to her after a 999 call was made.
"I did speak to ambulance control to make them aware of her injuries.
"But 50 minutes is still a long time to wait for an ambulance even if there is someone who has medical training at the scene."
An East Midlands Ambulance Service spokesman apologised for the delay.
"We are sorry we were unable to provide transport for the patient. We were under significant pressure at the time through a surge in 999 calls – which meant that all of our vehicles were occupied.
"And we accept that our performance needs to be better. Our aim is to improve response times and patient care through delivery of our Being the Best improvement plan."