Heathrow staff make 'Groundhog Day' perfect for autistic man
It sounds like it could be a scene straight from the Hollywood film Groundhog Day.
Aaran Stewart arrives at Heathrow Airport to be met by the same staff who greeted him last time.
He uses the same check-in point, followed by the same departure gate.
He then visits the same shops in the same order before he boards a plane and sits in the same seat to make the same journey to America.
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Four times this year he will repeat this routine.
And it has been the same story for the past five years.
But while Bill Murray's character in the 1993 film is tortured by being forced to repeat the same day over and over again, for 21-year-old Aaran, who is severely autistic, the repetition is the security he needs to make his regular journey possible.
And now Aaran's dad has praised staff at Britain's busiest airport for going "above and beyond" to help his son.
Aaran, who is from Grantham, also has an obsessive compulsive disorder and attends the specialist Boston Higashi School, in America.
Impressively, staff at the five terminal Heathrow airport, who served around 70 million passengers in 2012, recreate the same conditions every time he flies.
His parents, Ian and Amanda even get the same seats on the plane for every journey.
Speaking to the Echo, Mr Stewart said: "Everyone at Heathrow has been absolutely fantastic for Aaran.
"He doesn't like change and before we were given the same seats on every flight, he would just sit on people who were sitting in the seat he had last time!
"There is no school in this country like the one in Boston for Aaran and he needs to go there.
"It is a shame because we don't see much of him through the year – but we have to think of him and his education.
"He has been flying over to America since he was five years old and there was real confusion when his flights were changed to the new Terminal Five a few years ago.
"But since then the airport has gone above and beyond in looking after Aaran.
"If it was not for their perfect procedure, we wouldn't be able to get Aaran on the plane – absolutely everything has to be perfect.
"There was a problem when the old HMV was replaced by a Dixons shop, but luckily Aaran just retraced his steps in the new store and we were okay."
Following 16 years of long-haul flights, Aaran's American education ends in December.
And dad Ian is looking forward to spending more time with his son.
"It has been hard because four times a year, every year, we have travelled to the airport with Aaran, flown over with him, dropped him off and then flown back ourselves.
"We are really looking forward to spending a bit more time with him and not have to worry about airport issues!"