Lincolnshire victim of identity theft wins apology from Vodafone
A victim of identity theft has won an apology from Vodafone after being chased for a £554.74 debt that was not his.
As reported in the Echo, Damian Wilkinson, 26, had eight mobile phone contracts set up in his name.
The accounts were closed after he contacted the companies.
But an administrative error by Vodafone meant he was still chased for the debt.
FREE BOILER !!! FREE BOILER !!!LANDLORDS / TENANTS & HOMEOWNERS,...View details
ARE YOU ELIGIBLE FOR A FREE BOILER ??? IF YOU ARE IN RECEIT OF TAX CREDITS, PENSION CREDITS, INCOME SUPPORT, JOB SEEKERS ALLOWANCE OR DISABILITY, THEN GIVE YOUR LOCAL PLUMBING COMPANY A CALL NOW.
Terms: TS & CS APPLY
Contact: 01472 803004
Valid until: Tuesday, December 31 2013
Vodafone spokesman Jane Frapwell said: "Unfortunately, when the fraud case was worked on Mr Wilkinson's account, one step was missed from our manual process which meant that a debt default letter was sent out to him in error.
"This was rectified very quickly, and was confirmed to Mr Wilkinson by customer services earlier this month.
"We're sorry if it caused him any additional concern or inconvenience."