Surge in 999 calls at turn of New Year in Lincolnshire
THE New Year festivities brought another challenging time for East Midlands Ambulance Service staff in the county.
In the first four hours of 2013, more than 1,000 emergency 999 calls were received compared to the 2,000 received in an average day.
Peter Ripley, EMAS director of operations, said: "I pay tribute to our staff who worked in on the frontline – our skilled staff answering calls received in our Emergency Operations Centres and our clinicians out on the road providing medical treatment and care.
"They did a truly magnificent job, in challenging circumstances.
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"They were supported by operational management teams based at hospital emergency departments to assist with the clinical handover of patients to hospital staff.
"We were also supported by our community First Responders, fire co-responders, the British Red Cross, St John Ambulance and EMICS (East Midlands Immediate Care Scheme doctors), all of whom help us to provide the very best service during busy and challenging times. I thank them for their continued dedication and support.
"The festive season may be over, however we expect to continue to receive significant call numbers over the next few weeks and I urge people to use the right NHS services available to them for treatment of minor illnesses or injuries."
On January 1, 2013, the total calls received hit 3,223 with 1,336 of those people reported to be in an immediately life-threatening situation.