Eight calls a day being made to illegal-parking hotline in Lincolnshire
More than eight calls per day are being made to report illegal parking in Lincolnshire via a new hotline.
The service allows residents to report persistent problem parking which has gone unpunished by enforcement officers.
The hotline was introduced when Lincolnshire County Council took over the responsibility for on-street parking enforcement in December 2012.
Mick Phoenix, parking services manager for Lincolnshire County Council, said: "The hotline provides a quick and easy way for people to report illegal parking issues to us.
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"If a member of the public spots a car which is parked illegally, they can call our team who will respond accordingly.
"Lincolnshire is a big county, but the hotline means that there are no blind spots when it comes to parking enforcement.
"Our officers are always vigilant.
"But with the public acting as our eyes and ears, we are able to deal with problems much more effectively and efficiently.
"The reporting line has become extremely helpful in this respect and has boosted the enforcement team's efficiency."
The county's streets are patrolled by a team of 20 parking enforcement officers.
In January, a total of 3,603 parking tickets were slapped on windscreens.
This was down by 619 on December 2012.
Of those tickets issued, 1,826 were given to motorists in Lincoln.
Motorists have appealed against 739 of the fines, with 266 being successful.
One resident, who did not wish to be named, used the hotline to report an illegally parked car on Riverside Drive in Lincoln.
"It was easy to report the car which was parked on double yellow lines, blocking my car in," he said.
"They took all the details and logged it on the system so that officers would make a point of coming down Riverside Drive.
"It had been a problem for me for a while and I didn't know how to approach it until I heard about the hotline.
"Hopefully the traffic wardens will see the illegally parked car and ticket it so I won't have any problems in the future."
To report a parking problem, residents can call the hotline on 01522 511142.
Alternatively, members of the public can e-mail firstname.lastname@example.org with the information concerned.
Parking bosses will then investigate and liaise with the firm which carries out parking enforcement.